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Post by Hood on Nov 5, 2005 16:05:34 GMT -5
A few weeks back I received a bill from BuckMasters for a subscription I did not order. I called them, gave them all the information, and they said I could just throw away the notice and they would take care of it. (I did keep it along with the name of the person I spoke to with the date and time).
I was telling a friend of mine about it and he told me the same thing happened to him. He told me he had the same thing happen to him and that they turned it over to a collection agency. He said he just ended up paying the bill.
Today, I received a magazine. I sent them an email stating I didn't want the membership and hadn't ordered it.
Has anyone else had this experience? Any suggestions?
Thanks
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Post by squirrelhunter on Nov 5, 2005 19:38:28 GMT -5
I got a call from them a couple weeks ago wanting to know if I wanted to become a member, I've been a member for a few years . I also cancelled a couple subscriptions a couple years ago but still get the magazines for free .This computer world has a lot of wires crossed .
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Post by kevin1 on Nov 5, 2005 19:38:35 GMT -5
One would have to wonder how they aquired enough personal info on you to do it in the first place . Call them and ask them to send a copy of the subscription order with your handwriting on it , or if it was a phone transaction by whom and when the order was taken . Since they will be unable to produce either one I think you'll get an apology fairly quickly .
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Post by cambygsp on Nov 5, 2005 22:27:47 GMT -5
It's very typical for this time of the year. Printed media survives off of advertising. In the fall of the year printed media companies get audited by a organization called Auditors Bureau of Circulation.
The GOAL is for the printed media company to show as many paid subscribers as possible....the higher the paid subscriber number is...results in HIGHER advertising rates. Presumably the advertiser is reaching more folks, so that justifies the higher rates they have to pay.
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