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Post by ukwil on Jul 11, 2024 19:27:21 GMT -5
My binos broke and eyepiece last night. They are almost 20 years old. Has anyone dealt with them on a warranty issue?
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Post by lawrencecountyhunter on Jul 11, 2024 22:41:53 GMT -5
I bet they’ll take care of it.
My only experiences with their customer service have been buying used scopes without turret caps. A phone call, and I’ve received new caps at no charge.
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Post by steiny on Jul 12, 2024 10:16:45 GMT -5
I've never had a Leupold failure but always heard that everything they have is lifetime warranty, no matter if you are original purchaser or not. This is why used Leupold scopes don't sell for too much less than new ones.
Send them in and see what they do. I'll bet they send you a new pair.
Let us know how it turns out.
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Post by esshup on Jul 12, 2024 12:15:07 GMT -5
I've never had a Leupold failure but always heard that everything they have is lifetime warranty, no matter if you are original purchaser or not. This is why used Leupold scopes don't sell for too much less than new ones. Send them in and see what they do. I'll bet they send you a new pair. Let us know how it turns out. From what I've seen the resale % on Leupolds is way lower than it is on Nightforce. Just sayin'.  |
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Post by steiny on Jul 12, 2024 15:51:18 GMT -5
Yea, but friends don't let friends put Nightforce (or Vortex) scopes on their fine rifles
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Post by SFC (R) B on Jul 22, 2024 0:06:03 GMT -5
Leupold does NOT generally cover damage. Anything with electronics is 2 years .....not a second longer. Dealing with most major optical suppliers in our shop I would put their service at the bottom of the list and their staff responsiveness below that. Some folks get lucky with returns and I hope you are one. Their scopes/products are, for the most part, good but their advertising is disingenuous and they charge a premium for comparable products.
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