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Post by parson on Dec 5, 2016 17:00:53 GMT -5
In the process of our recent move, my Dillon 550b was knocked off of a bench and sustained a break in the frame.
I called 'em up; they told me to send it in, and a couple of weeks later I had it back with a new frame.
Great customer service!
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Post by throbak on Dec 5, 2016 17:32:49 GMT -5
What's a Dillon??
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Post by greghopper on Dec 5, 2016 17:38:22 GMT -5
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Post by nfalls116 on Dec 5, 2016 18:17:01 GMT -5
glad you asked lol I thought it was reloading equipment but wasn't sure |
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Post by medic22 on Dec 5, 2016 19:16:18 GMT -5
Dillon has excellent CS. Sadly I dont shoot enough to justify one.
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Post by parson on Dec 5, 2016 20:29:49 GMT -5
Dillon 550b is a reloading press. Sorry that I didn't clarify.
I bought it about 20 years ago, and was very pleasantly surprised that the company didn't even question what had happened.
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Post by dbd870 on Dec 6, 2016 7:32:37 GMT -5
I had to use their warranty service many years ago - can't even tell you what the issue was any more. All I remember is the sent a new part no questions asked.
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